Delete Your Account

At MyCasa Society Manager, we respect your right to control your personal data. If you wish to delete your account and all associated data, please follow the steps below.

How to Request Account Deletion

Option 1 — From inside the app

1. Open the MyCasa Society Manager app
2. Go to Profile (bottom navigation)
3. Tap Settings
4. Tap Delete Account
5. Confirm the deletion when prompted

Option 2 — By email

Send a deletion request to: support@mycasa.app
Subject: Account Deletion Request
Include your registered mobile number in the email.

We will process your request within 7 business days and send a confirmation once your account has been deleted.

What Gets Deleted

When your account is deleted, the following data is permanently removed:

• Your profile information (name, mobile number, photo)
• Your society and address details
• Your family members, vehicles, and pets information
• Your visitor history and gate pass records
• Your maintenance payment records
• Your announcements, complaints, and community posts
• Your push notification tokens

What May Be Retained

Certain data may be retained for a limited period as required by law or for legitimate business purposes:

• Financial transaction records — retained for up to 7 years as required by Indian tax law
• Society entry/exit logs — retained for up to 90 days for security audit purposes by the society admin
• Anonymised usage analytics — retained indefinitely in aggregated, non-identifiable form

Important Notes

• Account deletion is permanent and irreversible
• If you are the Society Admin, you must transfer admin rights before deleting your account
• Deletion removes your access to all societies you are a member of
• If you change your mind, you will need to register a new account

Contact Us

For any questions about account deletion or your data, contact us at:
Email: support@mycasa.app
App: MyCasa Society Manager